Francesco Lombardo, head of the Vancouver-based Veritage family office has a mission to create a ‘safe space’ for HNW and UHNW individuals, families and advisers. Lombardo seeks to address these “Great White Elephants”, which create division and lack of safety within the family. The offering is particularly popular among the younger generation — those who are ‘in their 40s or 30s’ — who Lombardo aims to mould into future leaders. ‘The biggest challenge when dealing with HNW and UHNW families is the initial communication between family members at the start of the process with us,’ he says. Fortunately, Veritage excels at bringing families together, and orchestrating the right support networks for them.