‘We leave no stone unturned — that’s Quintessentially’s motto,’ says head of property Jessica Parkinson. Her team go the distance, from gathering HNWs’ favourite flowers to stocking up their pieds-à-terre with ‘a huge shopping list of food and cosmetics’. She also recalls having to feed and walk dogs that arrive at the property before their owners, making sure they’re ‘as happy as the owner would be’. No wonder the team often receives thank yous ‘when they’re not required or called for’. Parkinson says it’s important to provide clients with a well-curated welcome, often after a long-haul flight. ‘It’s about making it feel like they’re coming home, rather than to a temporary pied-à-terre,’ she says.