‘The last 12 months have been the busiest in our history,’ says Nicky Dunne. Heywood Hill’s Year in Books subscription service is now delighting readers in over 50 countries worldwide. It has a large number of library commissions this year, including subject specific libraries in private homes, hotels and businesses around the world. And it has all been down to word-of-mouth, as well as very positive publicity, all based on the quality and sincerity of its services. People are amazed at the care and passion all the booksellers at Heywood Hill bring to their bespoke services. ‘Our subscribers love that we get to know them individually and the intense interest that we bring to getting it right is tangible — clients can feel it,’ says Dunne.