One needs to stay ‘two steps’ ahead of the game, says Mishcon’s head of reputation protection Romana Mehta. ‘You genuinely need to be around 24/7… crises don’t come between nine and five.’ No stranger to ‘incredibly intense trials’ in her 20 years at the full-service firm, she is a trusted adviser to a Middle Eastern royal family. ‘If we’re able to really protect and look after the things that matter, then I think we’re doing a huge service.’ She has a spectrum of highly discreet international clients. Most of her work goes undetected in the public sphere, but her excellence does not escape her peers. One says: ‘She’s very perspicacious, she has a very calm manner, but she can most certainly be tough.